A little help.
A friendly hello.
Questions about a creation? Something not quite right?
You’re in the right place.
Drop us a line.
For app support, feedback, or privacy questions.
support@dualabs.siteInclude the app name, your device and operating system, and a short description of what happened. Please don’t include passwords or payment details.
Where can I download your apps?
You’ll find available download links on each app’s page in our creations section.
Explore our creations ↗How do I report a bug?
Email us at support@dualabs.site. Include the app version, device model, and steps that reproduce the issue. A screenshot can help, but remove any personal information first.
How do I request data or account deletion?
Deletion instructions depend on the app and whether it stores data or offers accounts. Check the app’s privacy policy and in-app settings for its specific process.
Where can I find your policies?
Each app’s privacy policy and our terms of service are available at the links below.
Tile Picnic privacy policy ↗Terms of service ↗